Terms and Conditions

1. Definitions

For the purposes of these Terms and Conditions:

Company / Franchisor – Istorii cu Cașcaval SRL, the website operator and the owner or authorised user of the Istorii cu Cașcaval franchise concept.

Website – the online platform dedicated to presenting the Istorii cu Cașcaval franchise opportunity and collecting applications from interested persons.

User – any individual or legal entity that accesses, browses or interacts with the website.

Candidate / Applicant – any individual or legal entity that submits an application or expresses an interest in obtaining an Istorii cu Cașcaval franchise.

Franchise Application – the information and data submitted through the form available on the website or through other contact methods indicated by the Company for the purpose of evaluating a potential collaboration.

Franchisee – an individual or legal entity accepted by the Company with whom a separate franchise agreement has been concluded.

2. Purpose of the Website

The website is intended to provide information about the Istorii cu Cașcaval franchise concept, business model, general cooperation conditions and available opportunities.

The website also allows interested persons to submit a franchise application and request additional information.

The information available on the website does not, by itself, constitute a binding contractual offer, a franchise agreement or a guarantee that an interested person will be accepted into the Istorii cu Cașcaval franchise network.

3. Acceptance of the Terms

By using the website, the user confirms that they have read and accepted these Terms and Conditions.

Submitting a franchise application also constitutes acceptance of the conditions applicable to the assessment and selection process described on this page.

4. Use of the Website

Users agree to use the website lawfully and responsibly and not to cause damage to the Company, other users or the operation of the platform.

The following activities are prohibited:

• unauthorised access to systems, databases or protected sections of the website;
• submitting false, fraudulent or misleading information;
• submitting information belonging to another person without authorisation;
• copying, reproducing, distributing or using website content without the Company's permission;
• using the Istorii cu Cașcaval name, visual identity, trademarks, concepts or materials for commercial purposes without authorisation;
• any action that may compromise the security or normal operation of the website.

5. Franchise Application

Interested persons may submit a franchise application by completing the form available on the website.

The application may request information such as:

• full name;
• contact details;
• city or region in which the candidate intends to develop the franchise;
• professional or entrepreneurial experience;
• information regarding investment capacity;
• availability to participate in the management of the business;
• other information relevant to evaluating the application.

Submitting the form represents only an expression of interest by the candidate.

Submitting an application does not oblige the Company to accept the candidate, grant a franchise or enter into an agreement.

6. Assessment of Applications

The Company reserves the right to assess each application according to its own commercial and operational criteria.

During the assessment process, the Company may contact the candidate in order to:

• request additional information;
• clarify information already provided;
• arrange a discussion or meeting;
• provide a more detailed presentation of the franchise concept;
• assess a proposed location or market;
• continue with further stages of the selection process.

The Company reserves the right to accept or reject any application, including without providing detailed reasons, to the extent permitted by applicable law.

Submitting an application does not give the candidate any right to a specific location, region or territory.

7. Accuracy of Information

The candidate is responsible for providing accurate, complete and up-to-date information.

The Company may discontinue the assessment process if it determines that the information provided is false, incomplete, misleading or cannot reasonably be verified.

Candidates must not provide confidential information belonging to third parties without having the appropriate right or authorisation to do so.

8. Conclusion of a Franchise Agreement

Acceptance of an application, discussions, meetings, negotiations or the provision of informational materials do not constitute the conclusion of a franchise agreement.

A contractual franchise relationship will arise only after the final terms have been negotiated and a separate written agreement has been signed between the Company and the franchisee in accordance with applicable law.

Final conditions regarding investment, fees, territory, rights and obligations of the parties, operational standards, duration of the relationship and other commercial matters will be established in the franchise agreement and related documents.

If any information provided on this website differs from the provisions of a subsequently signed franchise agreement, the signed franchise agreement shall prevail.

9. Financial and Commercial Information

Any information displayed on the website regarding:

• estimated investment;
• launch costs;
• estimated payback period;
• turnover;
• profitability;
• margins;
• performance of existing locations;
• market potential;

is provided for general informational and indicative purposes unless expressly stated otherwise.

The results of a franchise business may vary depending on numerous factors, including location, market conditions, competition, management, operating costs, team performance, franchisee involvement and general economic conditions.

Istorii cu Cașcaval SRL does not guarantee any specific level of revenue, profit or return on investment.

Candidates are encouraged to conduct their own commercial, financial, tax and legal analysis before committing to an investment.

10. Availability of Territories and Locations

Information regarding cities, regions or territories available for franchise development may change at any time.

Submitting an application for a particular city or territory does not reserve or guarantee exclusivity over that territory.

Any exclusivity or territorial reservation may only be granted through an express agreement and, where applicable, the franchise agreement.

11. Intellectual Property

All website content, including but not limited to:

• the Istorii cu Cașcaval name;
• logos and visual identity elements;
• texts;
• photographs;
• videos;
• graphic elements;
• concepts;
• designs;
• presentation materials;
• website structure and content;

belongs to Istorii cu Cașcaval SRL or is lawfully used by the Company.

Accessing the website or submitting a franchise application does not grant the user any commercial rights to use the Company's trademarks, visual identity, business concept or other intellectual property.

Copying, reproducing, modifying, distributing, publishing or commercially using such materials without the Company's prior written consent is prohibited.

12. Confidential Franchise Information

During the assessment process, the Company may provide candidates with additional information regarding the business model, internal processes, commercial conditions or other elements of the franchise system.

Some of this information may be confidential.

The Company may require the candidate to sign a separate confidentiality agreement before receiving commercially sensitive information.

Submitting an application does not give the candidate a right to demand or distribute the Company's confidential commercial information.

13. Personal Data

Personal data provided through the application form, contact forms or other methods available on the website will be processed in accordance with applicable law and the Privacy Policy published on the website.

Personal data may be used in particular for:

• receiving and reviewing the application;
• evaluating the candidate's suitability for the franchise system;
• contacting the candidate;
• arranging discussions or meetings;
• providing information regarding the franchise;
• managing the stages of the selection process;
• complying with applicable legal obligations.

Further information regarding the categories of data collected, retention periods, data recipients and data subject rights is available in the Privacy Policy.

14. Cookies and Similar Technologies

The website may use cookies and similar technologies required for its technical operation and, depending on the user's preferences, for analytics, statistics, marketing or optimisation of the browsing experience.

Users may manage their cookie preferences through the consent tool available on the website and/or through their browser settings.

Further information is available in the Cookie Policy.

15. Third-Party Services and Platforms

The website may use third-party services for hosting, security, forms, analytics, marketing, communications or other functionality.

The website may also include links to external websites or platforms, including the main Istorii cu Cașcaval website and social media platforms.

The Company is not responsible for the content, policies or practices of third-party websites or services that are outside its control.

16. Limitation of Liability

The Company makes reasonable efforts to ensure that the information published on the website is accurate and up to date.

However, information concerning the franchise concept, investment requirements, territory availability, development stages or other commercial aspects may be modified.

The Company does not guarantee that the website will operate continuously or without errors and shall not be liable for:

• temporary website interruptions;
• technical errors or issues beyond the Company's reasonable control;
• losses resulting from treating general information on the website as a commercial or financial guarantee;
• investment decisions made exclusively on the basis of general information published on the website;
• damage caused by improper use of the platform.

No information published on the website should be interpreted as a guarantee of the success of any future franchise business.

17. Force Majeure

The Company shall not be liable for failure to perform obligations or temporary unavailability of services caused by force majeure events or circumstances beyond its reasonable control, in accordance with applicable law.

18. Changes to these Terms and Conditions

The Company reserves the right to modify or update these Terms and Conditions whenever necessary.

The updated version will be published on the website and will take effect from the date of publication unless otherwise required by applicable law.

Users are encouraged to review this page periodically.

19. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Republic of Moldova.

Any dispute between the Company and a user or candidate shall, where possible, be resolved amicably.

If an amicable solution cannot be reached, the dispute shall be submitted to the competent courts in accordance with applicable law.

20. Contact Information

For questions regarding the website, franchise application process or these Terms and Conditions, you may contact us at:

Istorii cu Cașcaval SRL
Phone: +373 78013333
Ro Phone: 40 724395919
Email: business@cheesefranchise.com